Terms of Use

Ownership of Site; Agreement to Terms of Use

THIS WEBSITE, INCLUDING ANY SUB-DOMAINS AND ASSOCIATED WEB-BASED AND MOBILE APPLICATIONS (COLLECTIVELY, THE “SITE”) AND RELATED SERVICES ARE PROVIDED SUBJECT TO YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS SET FORTH BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.  The Terms of Use, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively “Legal Terms”, constitute the entire and only agreement between you and Sweet Spearmint Software, LLC, AS THE OWNER of the SITE, AND ITS AFFILIATES AND SUBSIDIARIES (COLLECTIVELY, “WE,” “US,” OR “OUR”) and supersede all other agreements, representations, warranties and understandings with respect to our site and the subject matter contained herein.

We reserve the right, in our sole discretion, to change, modify, add or remove portions of the Legal Terms, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.  As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

We reserve the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes; (4) to delete or remove (without notice) any user content or account; and or (5) to terminate access of any user in its sole discretion, for any reason or no reason.

Warranty Disclaimer

THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS”, WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND HYPERLINKED WEBSITES.

WE AND OUR LICENSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES, CONTENT, OR INFORMATION CONTAINED WITHIN THE SITE, AND/OR ANY HYPERLINKED WEBSITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, AND/OR HYPERLINKED WEBSITES IS TO STOP USING THE SITE AND/OR THOSE SERVICES.

Although we attempt to ensure the integrity and accurateness of the Site, we make no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the Site could include inaccuracies or errors, and that unauthorized additions, deletions, and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform us so that it can be corrected. Information contained on the Site may be changed and or updated without notice. 

Content

All text, information, graphics, user interfaces, audio, video, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other data (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel”, and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to us with all rights reserved, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. All other trademarks, service marks and logos used in this Site are the trademarks, service marks or logos of their respective owners.

We may have trademarks, services marks or registered trademarks, including Local Pet Care, which are our proprietary marks. Our proprietary marks may not be used in connection with any product or service that is not provided by us in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium, for publication or distribution or for any commercial enterprise, without our express prior written consent.

User Content

You acknowledge and agree that you are solely responsible for all of your user content including but not limited to text, logos, and images. The Site may, but is not obligated to, review and delete or remove, with or without notice, any user content that violates this agreement. You also agree to comply with all local laws regarding online conduct and acceptable content.

Your Use of the Site

Access to and use of the site is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By accessing and/or using the Site, you represent and warrant that you are eligible.

You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. We reserve the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any of our servers, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of ours.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or our systems or networks, or any systems or networks connected to the Site or to us.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of the Site. We reserve the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, Internet Protocol addresses and traffic information, as allowed under our Privacy Policy.

We always appreciate your feedback or other suggestions, but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).

You may not use the Site in a manner that: (1) infringes on any third party’s intellectual property or proprietary rights, or rights of publicity or privacy; (2) violates any law, statute, ordinance or regulation; (3) is defamatory, trade libelous, threatening, unlawfully harassing, indecent, abusive, obscene, or contains child pornography; (4) that you know contains Viruses; (5) that you know will materially damage, disable, overburden or impair the Site or any other party’s use of the Site; or (5) that you know contains links to any sites that do any of the aforementioned prohibited acts. In addition, you are prohibited from using the Site to send spam, either directly or indirectly, or that in any way violates The CAN-SPAM Act of 2003, 15 U.S.C. 7701, as amended.

We do not assume responsibility for the accuracy, completeness, safety, innocuousness, slanderous nature of, legality or applicability of anything posted, displayed, linked, uploaded, recorded, broadcast or otherwise made available by any user.

For Businesses

By registering your business or using the Site to offer, market, or provide pet care services, you represent and warrant that you, your employees, agents, contractors, and subcontractors who may perform work for you are properly and qualified, experienced, licenses, certified, bonded, and insured as required by applicable laws, regulations , and/or self-certifications. You otherwise agree to comply with all applicable laws, including the General Data Protection Regulation and the California Consumer Privacy Act in your use of the Site and any personal information obtained in the Site.

The Site is not in the business of providing pet care services. You understand and agree that by creating, maintaining, and/or utilizing an account on the Site, you receive the ability to use the Site to access persons interested in receiving pet care services.

You understand and agree that you are a customer of the Site, and are not an employee of Sweet Spearmint Software, LLC. You acknowledge that you and all service providers may set or confirm your own prices, provide your own equipment, and determine your own schedule. The Site has no control or right to control the services you provide or how the services are provided.

As a customer of the Site, you agree that the Site may block, suspend, deactivate, or cancel your use of the Site based on any reason. As a customer of the Site, you agree and authorize us to use your personal information such as your full name, email address, and/or company name to provide the service of the Site as well as all services offered by Sweet Spearmint Software, LLC including pet sitting software.

For Pet Parents Searching For Pet Care

The Site is not in the business of providing pet care services. The Site is only a venue for connecting those searching for pet care services with pet care businesses. The site is not involved in the actual contact or relationship between you and any service provider on the Site or in the delivery of services between you and any service provider listed on the Site. The Site does not control nor are we responsible for the conduct, whether online or offline, of any user of the Site. Sweet Spearmint Software, LLC bears no responsibility to monitor any User Content including self-certifications made on the Site by service providers.

Links to Other Websites  

This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to Site visitors. Such Linked Sites are not under our control, and we are not responsible for and do not endorse the content of such Linked Sites, including but not limited to any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites. In addition, a hyperlink to a third-party Website does not mean that we endorse or accept any responsibility for the content or the use of the linked site. As such, you access any such third-party Websites at your own risk.  It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature.

Purchases; Other Terms and Conditions

Please refer to all terms and conditions of purchases and pricing prior to making any purchase from or payment on the Site. Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including any promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

Our obligations, if any, with regard to our products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

We may make changes to or discontinue the availability of any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date and we make no commitment to update the materials on the Site with respect to such products and services.

Privacy

By using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.  Please review our Privacy Policy here: https://www.localpetcare.com/privacy.

Limitation of Liability

Except when prohibited by law, in no event will we be liable to you for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages.

Notwithstanding the other provisions of these Terms of Use and the Legal Terms, if we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, our aggregate liability shall in no event exceed the total value of all orders or subscriptions placed and paid for by you with us through the Site IN THE TWELVE (12) MONTHS PRIOR TO THE DATE THE FIRST CLAIM ARISES. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Indemnity

You agree to indemnify, defend and hold harmless us, and our officers, directors, shareholders, predecessors, successors in interest, employees, agents, licensors and service providers (“Indemnitees”) from any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against Indemnitees by any third party due to or arising out of or in connection with your use of the Site, including any data or Content transmitted or received by you, any other party’s access or use of  the services with your username and password, or your violation of these  Terms  of Use, applicable laws, rules or regulations.

Violation of These Terms of Use

We may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights or property of visitors to or users of the Site, including our customers or your particular pet care provider(s). We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that we may preserve any transmittal or communication by you with us through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or we determine that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, and or (4) protect the rights, property or personal safety of us, our employees, members, users of or visitors to the Site, and the public.

You agree that we may terminate access of any member or user to the Site in our sole discretion at any time, for any reason or no reason. We reserve the right to suspend or terminate any member’s or user’s account with or without notice to said user for any reason, at our sole discretion. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice and will cause irreparable harm to us for which monetary damages would be inadequate, and you consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies we may have at law or in equity.

If we do take any legal action against you as a result of your violation of these Terms of Use, we will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action in addition to any other relief granted to us. You agree that we will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

In the event we terminate your access to or use of the Site, we will make reasonable efforts to return the following data upon written request received within 7 business days of termination:  lists of basic client contact information, basic pet details, client keys, basic vet details, and basic scheduled event details, and summary lists of client invoices and payments.

Governing Law

Our Legal Terms shall be treated as though they were executed, entered into and performed in the State of Texas, United States, and shall be governed by and construed in accordance with the laws of the State of Texas, United States, exclusive of its choice of law rules that would give rise to application of the substantive law of another jurisdiction. Each party to these Terms of Use submits to the exclusive jurisdiction of the state and federal courts sitting in the Travis County in the State of Texas, and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In the event that any of the Legal Terms are held by a court or other tribunal of competent jurisdiction to be unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect. Any cause of action by you with respect to the Site must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under our Legal Terms shall survive the termination of our Legal Terms.

Notification of Claimed Copyright Infringement

We respect and expect our members and users to respect the rights of copyright holders. Once on notice, we will act appropriately to remove content that infringes the copyright rights of others. If it is believed that any content uploaded infringes upon existing copyrights, owners or any agent may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail): (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity sufficient to permit us to locate the material; (d) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Pursuant to Section 512(c) of the DMCA, 17 U.S.C. § 512, we designate the following individual as its agent for receipt of notifications of claimed copyright infringement:

Sweet Spearmint Software, LLC

Attention: Local Pet Care Personnel, Report of Copyright Infringement

4301 W. William Cannon Drive

Suite B150-164

Austin, TX 78749

Void Where Prohibited

Although access to this Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. We reserve the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

No Unlawful or Prohibited Purpose

As a condition of your use of this Site, you warrant to us that you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use.

Entire Agreement

These Terms of Use constitute the entire agreement between us and you pertaining to the subject matter of this agreement. In our sole discretion, we may modify these Terms of Use and any other Legal Terms by posting the revised version on this Site and you agree that each visit by you to this Site is a new transaction governed by the terms of use linked on this Site at that time.

Last Updated:  October 1, 2020